Call Now: (770) 258-8568
We are hiring! Please click here for details.
Light Theme · Dark Theme
Phone Icon Reddit Share Button Facebook Share Button Twitter Share Button

Frequently Asked Questions

Do you work weekends?

Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.

What are the earliest and latest appointments available?

Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.

How quickly will a technician come to pick up trapped animals?

We always pick up trapped animals within 24 hours -- usually sooner.

Do you accept Credit Cards?

We accept Visa and Master Card

What forms of payment do you accept?

We accept Visa, Master Card, Checks, and Cash.

Do you accept commercial billings?

Yes.

Are you insured and licensed?

Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.

Are you members of the Better Business Bureau?

Yes! We are proud to be a BBB-Accredited Company with an A+ rating.

Are your employees screened?

Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.

How soon will my job be done?

Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!

What is the standard warranty on repairs?

The standard warranty on residential repairs is 1 year. In general, warranties are renewable and transferable. A re-inspection may be required for renewal or transfer of a warranty.

Do you offer discounts? (Seniors, military, etc.)

No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.

Do you pick up stray dogs or cats?

Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.

 

Reviews and Affiliations


Council on Alcohol and Drugs - Certified Drug-Free Workplace Trust DALE Certified Logo Better Business Bureau Accredited Business A+ Badge



Social
YouTube Company Blog Twitter


CritterTwitter

We can remove animals from the structure, as well as seal up your home, but if those pesky critters left behind any excrement, we offer cleanup as well as insulation replacement! Call for a quote!
by Amber A.
Jun 18, 2021 06:34:50 pm.

Happy Monday! Hope everyone has a wonderful and productive week! And if animals are keeping you up at night, give us a call!
by Amber A.
Jun 14, 2021 05:59:26 pm.

Hope everyone has a great weekend!!
by Amber A.
Jun 12, 2021 07:23:35 pm.

It’s a competition between bats and raccoons getting up in the attics the last few days! If it’s in your attic, we can get it!
by Amber A.
Jun 11, 2021 06:04:09 pm.

The rain seems to be driving the animals in! We can get them out!
by Amber A.
Jun 10, 2021 06:04:42 pm.

The rain doesn’t scare the animals away! If you’ve noticed one taking shelter in your home, give us a call!
by Amber A.
Jun 07, 2021 07:24:17 pm.

Out and about in LaGrange Ga on snake calls. Give us a call for a free quote today.
by Jason Arruda
May 25, 2021 02:16:41 pm.

Hope everyone has a great weekend!
by Amber A.
May 21, 2021 06:06:17 pm.

Happy Friday!! Hope everyone has a wonderful weekend!
by Amber A.
May 14, 2021 06:04:38 pm.

I think there was more animal activity outside then inside today! If they get in, we can get them out!
by Amber A.
May 13, 2021 06:10:20 pm.

Cooler weather coming in means the animals coming in! We can help! :)
by Amber A.
May 11, 2021 06:58:32 pm.

A non-chemical rat control crew from our North Georgia office is rat-proofing the foundation of a house in Buford, Georgia. They're also using traps to safely catch and remove the existing rats from the home.
by Webmaster
May 05, 2021 09:55:15 am.

Here's What Happens When a Trainee Drops His Cell Phone Inside a Wall
by Webmaster
May 04, 2021 10:23:55 am.

What a Monday! Hope everyone stays safe out there!
by Amber A.
May 03, 2021 06:03:57 pm.

Happy Friday! I hope everyone has a fabulous weekend!
by Amber A.
Apr 30, 2021 06:13:44 pm.

Hope everyone stays safe from the storms. Listen out for animals, they might be taking shelter too!
by Amber A.
Mar 17, 2021 05:45:47 pm.

Today is a wonderful day to call Ridacritter for all of your nuisance animal exclusion needs! We cover rats, mice, squirrels, raccoons, and more!
by Jake A.
Mar 12, 2021 02:54:13 pm.

Warm weather brought out calls for several animals today! From Snakes, to squirrels, mice and bees!!
by Amber A.
Mar 10, 2021 07:41:48 pm.

Rats, mice and squirrels today. Wildlife repairs with trapping. Animal exclusion needed call us for a free quote.
by Jason Arruda
Feb 25, 2021 10:58:52 am.

Rainy all over Georgia it seems like. Hard for us to keep dry when we’re determined to evict the animals and seal to keep them out. In Albany Ga now for a couple quotes and then to Zebulon Ga for another quote for squirrels removal. Be safe
by Jason Arruda
Feb 18, 2021 11:10:35 am.

Headed over to Albany Georgia for a quote to exclude squirrels.
by Jason Arruda
Feb 02, 2021 11:44:36 am.

Give Ridacritter a call for any of your nuisance animal needs. From Bats, to Bees, Squirrels, to Rats, Ridacritter solves all of your problems. Call for an exclusion today!
by Jake A.
Jan 30, 2021 10:25:50 am.

Very busy right now. Lots of squirrels and rats in the Birmingham and surrounding areas. Looks like bats are flying already as I’ve got several bat jobs to look at this week. Had a customer yesterday with squirrels and bats.
by Chris Scott
Jan 26, 2021 08:07:01 am.

In Auburn Alabama quoting exclusions for gray squirrels today.
by Jason Arruda
Jan 07, 2021 11:01:30 am.

Lots of squirrel and rat calls today. From Birmingham to Anniston.
by Chris Scott
Jan 07, 2021 09:46:52 am.

In Alpharetta, Ga this morning providing a clearance letter to a customer so their buyers can rest assured they’re purchasing a Critter Free home. Did I mention our Warranty is 100% transferable??
by Tim McDavid
Jan 05, 2021 09:29:57 am.

Lots of squirrel calls today. It appears gray and flying squirrels are attempting to take over every attic in the Birmingham and surrounding areas.
by Chris Scott
Jan 04, 2021 05:58:27 pm.

New Blog Post: Happy New Year!
by Webmaster
Dec 31, 2020 10:41:11 am.

New Blog Post: Merry Christmas!
by Webmaster
Dec 24, 2020 11:23:46 am.

Finishing up on a exclusion in Cordele Ga and headed to Valdosta Ga for some trap checking. Good times. Happy Monday.
by Jason Arruda
Dec 07, 2020 10:46:24 am.

We have a technician replacing the garage door weather seal at a Roswell, Georgia mouse-control job. The mice gnawed through the old seal to get into the garage. We're non-chemically treating the mouse problem and mouse-proofing the house.
by Webmaster
Dec 02, 2020 10:23:01 am.

We have a technician building a new crawl space door to replace an old, warped one that was letting mice into the crawl space of a house in Temple, Georgia. We'll also seal any other gaps we find to make the house mouse-proof.
by Webmaster
Oct 08, 2020 10:22:24 am.

Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Cumming, Dacula, Doraville, Dunwoody, Ellijay, Flowery Branch, Gainesville, Kennesaw, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Roswell, Suwanee, Villa Rica, Winston, Woodstock, and everywhere in between.

Site and Photos © 2005 - 2020 Rid-A-Critter®. All rights reserved. Legal, Privacy and Warranty Information. This Web site designed, hosted, and maintained by RJM Web Design.