888-Rid-A-Rat (888-743-2728)
(770) 258-8568
If busy, try (404) 291-8657 or (770) 362-2476
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Monday - Friday 8am - 6pm

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Frequently Asked Questions

Do you work weekends?

Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.

What are the earliest and latest appointments available?

Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.

How quickly will a technician come to pick up trapped animals?

We always pick up trapped animals within 24 hours -- usually sooner.

Do you accept Credit Cards?

We accept Visa and Master Card

What forms of payment do you accept?

We accept Visa, Master Card, Checks, and Cash.

Do you accept commercial billings?

Yes.

Are you insured and licensed?

Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.

Are you members of the Better Business Bureau?

Yes! We are proud to be a BBB-Accredited Company with an A+ rating.

Are your employees screened?

Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.

How soon will my job be done?

Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!

What is the standard warranty on repairs?

The standard warranty on residential repairs is 1 year. In general, warranties are renewable and transferable. A re-inspection may be required for renewal or transfer of a warranty.

Do you offer discounts? (Seniors, military, etc.)

No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.

Do you pick up stray dogs or cats?

Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.

 

Reviews and Affiliations


Veteran owned business small business sponsor badge with a soldier saluting.Council on Alcohol and Drugs - Certified Drug-Free Workplace Better Business Bureau Accredited Business A+ Badge



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CritterTwitter

Spending this Sunday resting up for a big week ahead.
by Chad W.
Sep 10, 2023 08:32:59 am.

Finished up an exclusion before it for too hot outside. Perks of getting up early and getting started.
by Chad W.
Aug 26, 2023 11:03:43 am.

It’s a hot one today. Headed to Jasper Ga to look for a dead animal under a house
by Chad W.
Aug 24, 2023 01:11:32 pm.

Resting up for another full week of critter ridding.
by Chad W.
Aug 20, 2023 06:11:58 pm.

There is nothing like waking up and looking forward to going to going to work. I love my job and am blessed to be in the position I’m in.
by Chad W.
Aug 19, 2023 07:28:21 am.

Headed to Birmingham to do a raccoon quote. Got another raccoon quote in irondale. Squirrels will be active soon. Call Ridacritter for your free exclusion quote.
by Chris Scott
Aug 18, 2023 09:57:39 am.

A dentist office in Stone Mountain has a dead animal smell that needs checked out this morning
by Chad W.
Aug 16, 2023 07:11:34 am.

Sun’s out in Marietta. Getting hot
by Chad W.
Aug 14, 2023 02:51:31 pm.

Sun’s out in Marietta. Getting hot
by Chad W.
Aug 14, 2023 10:59:56 am.

Headed to Birmingham to seal a bottom transition that snake are entering through. We have a big bat exclusion in sylacauga today.
by Chris Scott
Aug 11, 2023 09:45:07 am.

Installed some crawlspace vent covers in Cartersville then checked out some gutters in Big Canoe
by Chad W.
Aug 09, 2023 02:13:17 pm.

Villa Rica to get some materials, Cartersville to screen some crawlspace vents, then Big Canoe to clean out a gutter for a customer. Busy day
by Chad W.
Aug 09, 2023 06:04:59 am.

Started with bats I Talbotton Ga, Bats in the attic in Manchester Ga. Now to Tyrone Ga for rodents in a home.
by Jason Arruda
Aug 01, 2023 12:52:34 pm.

Taking this Sunday to rest up for a big week. Gonna be a hot one
by Chad W.
Jul 30, 2023 08:20:46 am.

Mountains this morning to check out some carpenter bee and woodpecker damage then to Atlanta to trap a raccoon that’s trying to break in
by Chad W.
Jul 18, 2023 06:42:06 am.

Mountains this morning to check out some carpenter bee and woodpecker damage then to Atlanta to trap a raccoon that’s trying to break in
by Chad W.
Jul 17, 2023 06:12:21 am.

Headed to Tuscaloosa. Going to quote a client that has rats and bats. Got a few traps to check around the Birmingham area. Then to Lincoln for a flying squirrel quote.
by Chris Scott
Jul 13, 2023 08:23:51 am.

Villa Rica this morning to pick up some material then to Cartersville to look at a house with problems in the crawlspace
by Chad W.
Jul 12, 2023 05:50:08 am.

Quoting exclusions today, Tifton Ga bats this morning and more bats in Americus Ga this afternoon. Bats in the attic, bats in the house!
by Jason Arruda
Jul 11, 2023 01:35:50 pm.

Headed to Loganville Ga this morning to seal a house and install ridgeguard. Then to Duluth to check some traps
by Chad W.
Jul 11, 2023 06:30:46 am.

Another happy customer in Duluth Ga
by Chad W.
Jul 09, 2023 11:27:57 am.

Atlanta this morning to seal a house and do some ridgeguard. Then to Cleveland Ga to seal some carpenter bee holes
by Chad W.
Jul 07, 2023 06:46:37 am.

In Anniston to look a customer’s chimney. I believe he has chimney swifts nesting in the flue pipe. Going to Leeds after that to set some mouse traps. Couple stops in Birmingham for squirrels and rats later today.
by Chris Scott
Jul 05, 2023 09:10:06 am.

Another good day in the critter industry in the south ga region. Time to call it a day.
by Jason Arruda
Jun 28, 2023 05:53:20 pm.

We will be going around removing traps and deodorizing now that we have stopped all critter activity. Love seeing happy customers!
by Brandon C.
Jun 28, 2023 06:41:28 am.

Started off today having to get a new phone. At the end of the day we have more Exclusions lined up. Customers from Williamson Ga to Macon Ga. Also saw some clients in Sharpsburg and Peachtree City.
by Jason Arruda
Jun 27, 2023 04:01:52 pm.

Headed to north ga this morning. Blue Ridge , Young Harris, Hiawassee, and Clayton.
by Chad W.
Jun 21, 2023 06:02:36 am.

Headed to Lilburn Ga for a bat quote
by Chad W.
Jun 20, 2023 01:41:56 pm.

Got a few stops in Albany Ga today.
by Jason Arruda
Jun 20, 2023 10:34:47 am.

Rainy day isn’t going to stop production. Lawrenceville, Tucker, Atlanta.
by Chad W.
Jun 19, 2023 07:15:41 am.

Warm Springs Ga bats, Newnan Ga rats just to start off today.
by Jason Arruda
Jun 15, 2023 11:18:36 am.

Hiawassee, Canton, Cartersville, Alpharetta, Winder. Getting around today
by Chad W.
Jun 13, 2023 02:13:41 pm.

Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Cumming, Dacula, Doraville, Ellijay, Flowery Branch, Gainesville, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Suwanee, Villa Rica, Winston, Woodstock, Young Harris, and everywhere in between.

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