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Frequently Asked Questions

Do you work weekends?

Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.

What are the earliest and latest appointments available?

Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.

How quickly will a technician come to pick up trapped animals?

We always pick up trapped animals within 24 hours -- usually sooner.

Do you accept Credit Cards?

We accept Visa and Master Card

What forms of payment do you accept?

We accept Visa, Master Card, Checks, and Cash.

Do you accept commercial billings?

Yes.

Are you insured and licensed?

Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.

Are you members of the Better Business Bureau?

Yes! We are proud to be a BBB-Accredited Company with an A+ rating.

Are your employees screened?

Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.

How soon will my job be done?

Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!

What is the standard warranty on repairs?

The standard warranty on residential repairs is 1 year. In general, warranties are renewable and transferable. A re-inspection may be required for renewal or transfer of a warranty.

Do you offer discounts? (Seniors, military, etc.)

No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.

Do you pick up stray dogs or cats?

Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.

 

Reviews and Affiliations


Veteran owned business small business sponsor badge with a soldier saluting.Council on Alcohol and Drugs - Certified Drug-Free Workplace Better Business Bureau Accredited Business A+ Badge



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Beautiful day to be out and about, quoted squirrel jobs in Decatur(where it’s greater), and Riverdale, headed out to Covington for mice, back to Marietta for squirrels chewing on facia board
by Chris Collender
Mar 29, 2023 03:16:33 pm.

Rain rain go away, in Stone Mountain today
by Chris Collender
Mar 27, 2023 11:18:39 am.

In Oglethorpe, Montezuma, Vienna and Byron Ga. today quoting homes Wildlife Exclusions that has Bats and squirrels.
by Jason Arruda
Mar 23, 2023 11:31:15 am.

Bat calls are coming in already with the mild winter in middle to south ga. Tifton, Vienna, Cordele, Zebulon, and Barnesville Ga. Just to name a few cities I’ll be today and tomorrow.
by Jason Arruda
Mar 22, 2023 12:41:29 pm.

Good morning, glad to back, was out 2 1/2 months cause I broke my leg, time to quote some houses
by Chris Collender
Mar 20, 2023 09:48:34 am.

In Tifton Ga giving a quote for a commercial building for squirrels and then headed to another commercial building in Americus Ga for bats. Ending the day in Macon Ga for a residential quote for Rats. Have a good day!
by Jason Arruda
Mar 13, 2023 11:57:15 am.

Scurrying in the attic, scratching in the walls sounds like you may have critters. Going to some homes today hearing these noises.
by Jason Arruda
Mar 10, 2023 09:34:34 am.

Wildlife exclusions for Bats, rats and squirrels are keeping us busy in Barnesville, Macon and Albany Ga.
by Jason Arruda
Mar 09, 2023 10:44:54 am.

Headed to Vienna Ga after a customer referred they’re neighbors to us.
by Jason Arruda
Mar 08, 2023 10:35:37 am.

Helping the technicians today with a Bat Exclusion on Lake Jackson Ga.
by Jason Arruda
Mar 07, 2023 10:47:30 am.

Started off in Rome ga, raccoons in the crawl space, then headed to Atlanta, ga, rats in the attic
by Chris Collender
Jan 05, 2023 11:48:37 am.

Happy New years, back at it, started off in Conyers ga, squirrels, then headed to Stone Mountain ga, rats in the attic, now In Gainesville ga, bats in the house
by Chris Collender
Jan 02, 2023 11:16:26 am.

Here's Wishing All of You a Merry Christmas from Rid-A-Critter!
by Webmaster
Dec 23, 2022 12:56:04 pm.

Rain rain go away, i need to quote some houses today, started off Snellville ga, squirrels have chewed several new holes, paid 2 companies to do patch work , never works long term, why she called us, we will give her a permanent solution
by Chris Collender
Dec 20, 2022 12:54:00 pm.

Beautiful day but Baby, it’s cold outside. Started the day in Athens ga, rats, then headed to Brasselton, ga, rats, then headed over to Oxford, ga, squirrels. Good times
by Chris Collender
Dec 19, 2022 12:42:44 pm.

Back in conyers, ga today, seems to be busy over here, flyers in the attic, headed to Ellenwood, ga, square
by Chris Collender
Dec 16, 2022 09:53:13 am.

Beautiful day, had 2 stops in Dacula, ga. Rats and squirrels, headed to conyers, ga. For another squirrel job.
by Chris Collender
Dec 15, 2022 12:15:22 pm.

Busy day in the rain, had two quotes in Alpharetta ga, flying squirrels in both homes, headed to Athens ga, squirrels in the attic.
by Chris Collender
Dec 14, 2022 12:45:29 pm.

Our North Georgia wildlife-removal specialists are squirrel-proofing the roof of a house in Jasper this morning. They're installing a metal animal barrier over the edge of the roof under the shingles to keep squirrels and other animals out of the attic.
by Webmaster
Dec 14, 2022 09:00:11 am.

Quoted a rental property In Atlanta ga, rats, them headed to Athens, ga, mice, then off to Snellville ga, squirrels in the attic
by Chris Collender
Dec 13, 2022 12:33:01 pm.

Finally no more rain, headed to Decatur ga, rental property, rats, headed to Monroe, ga, squirrels in a house, then back to Atlanta ga, rats
by Chris Collender
Dec 12, 2022 03:51:16 pm.

Good day yesterday, other then the rain, started off in Dawsonville ga, rats, then headed to Lawrenceville ga, flyers, then headed to Atlanta ga, rats
by Chris Collender
Dec 07, 2022 10:01:04 am.

Rainy day, started out in Duluth, ga, snakes found in the house, then headed to doraville ga, squirrels again, then 2 stops in Atlantic ga, rats. Busy day
by Chris Collender
Dec 05, 2022 03:25:03 pm.

Glad the rain stopped yesterday, we stood in Atlanta, ga. rats and squirrels, then headed to Duluth ga, squirrels again, then to Marietta ga, rats. Another good day
by Chris Collender
Dec 01, 2022 07:20:51 am.

Happy thanksgiving to all, it’s back to work, was in Decatur ga, rats, to off to McDonough ga, rats again, the headed to Douglasville ga, for grey squirrels, then I just left Carrollton ga, bats in attic
by Chris Collender
Nov 28, 2022 12:25:45 pm.

The management, staff, and logo animals of Rid-A-Critter wish all of our customers, suppliers, and Web site visitors a Happy and Save Thanksgiving holiday. Happy Thanksgiving from Rid-A-Critter
by Webmaster
Nov 23, 2022 10:05:14 am.

Cold day yesterday, started in Cedartown ga, squirrels in the soffits, had them last year, he tried to fix it himself last year, didn’t work. Headed to Mableton ga, squirrels again, then 2 stops in Marietta ga
by Chris Collender
Nov 22, 2022 08:21:48 am.

Rainy day, started off in Cleveland ga, bats in the ridge vents, then headed down to Atlanta ga, rats in the basement, then off to Douglasville ga, squirrels chewing holes threw customers shingles
by Chris Collender
Nov 15, 2022 03:36:15 pm.

It’s a cold Monday, was out in Monroe ga this morning, customer has had a constant issue with squirrels, then out 3 jobs in Atlanta ga, rats rats rats.
by Chris Collender
Nov 14, 2022 11:51:04 am.

Busy day yesterday, started off in Hoschton ga, rats, then out to a rental property in Atlanta, rats, then to Jonesboro ga, rats, then up to Athens ga, squirrels, good times.
by Chris Collender
Nov 10, 2022 10:19:13 am.

Was out in ellijay ga today, rats in crawl space, then headed to Hiawasse ga, flyers in attic, in Athens ga now, raccoons in a house
by Chris Collender
Nov 08, 2022 11:38:20 am.

Did a quote yesterday in Watkinsville, ga bats, and a quote for snakes, different houses, then off the Athens, ga snakes in a crawl space, has mice too. Then over to Covington, squirrels in the attic
by Chris Collender
Nov 03, 2022 09:32:16 am.

Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Cumming, Dacula, Doraville, Ellijay, Flowery Branch, Gainesville, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Roswell, Suwanee, Villa Rica, Winston, Woodstock, Young Harris, and everywhere in between.

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