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Frequently Asked Questions

Do you work weekends?

Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.

What are the earliest and latest appointments available?

Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.

How quickly will a technician come to pick up trapped animals?

We always pick up trapped animals within 24 hours -- usually sooner.

Do you accept Credit Cards?

We accept Visa and Master Card

What forms of payment do you accept?

We accept Visa, Master Card, Checks, and Cash.

Do you accept commercial billings?

Yes.

Are you insured and licensed?

Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.

Are you members of the Better Business Bureau?

Yes! We are proud to be a BBB-Accredited Company with an A+ rating.

Are your employees screened?

Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.

How soon will my job be done?

Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!

What is the standard warranty on repairs?

The standard warranty on residential repairs is 1 year. In general, warranties are renewable and transferable. A re-inspection may be required for renewal or transfer of a warranty.

Do you offer discounts? (Seniors, military, etc.)

No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.

Do you pick up stray dogs or cats?

Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.

 

Reviews and Affiliations


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Glad the rain stopped yesterday, we stood in Atlanta, ga. rats and squirrels, then headed to Duluth ga, squirrels again, then to Marietta ga, rats. Another good day
by Chris Collender
Dec 01, 2022 07:20:51 am.

Happy thanksgiving to all, it’s back to work, was in Decatur ga, rats, to off to McDonough ga, rats again, the headed to Douglasville ga, for grey squirrels, then I just left Carrollton ga, bats in attic
by Chris Collender
Nov 28, 2022 12:25:45 pm.

The management, staff, and logo animals of Rid-A-Critter wish all of our customers, suppliers, and Web site visitors a Happy and Save Thanksgiving holiday. Happy Thanksgiving from Rid-A-Critter
by Webmaster
Nov 23, 2022 10:05:14 am.

Cold day yesterday, started in Cedartown ga, squirrels in the soffits, had them last year, he tried to fix it himself last year, didn’t work. Headed to Mableton ga, squirrels again, then 2 stops in Marietta ga
by Chris Collender
Nov 22, 2022 08:21:48 am.

Rainy day, started off in Cleveland ga, bats in the ridge vents, then headed down to Atlanta ga, rats in the basement, then off to Douglasville ga, squirrels chewing holes threw customers shingles
by Chris Collender
Nov 15, 2022 03:36:15 pm.

It’s a cold Monday, was out in Monroe ga this morning, customer has had a constant issue with squirrels, then out 3 jobs in Atlanta ga, rats rats rats.
by Chris Collender
Nov 14, 2022 11:51:04 am.

Busy day yesterday, started off in Hoschton ga, rats, then out to a rental property in Atlanta, rats, then to Jonesboro ga, rats, then up to Athens ga, squirrels, good times.
by Chris Collender
Nov 10, 2022 10:19:13 am.

Was out in ellijay ga today, rats in crawl space, then headed to Hiawasse ga, flyers in attic, in Athens ga now, raccoons in a house
by Chris Collender
Nov 08, 2022 11:38:20 am.

Did a quote yesterday in Watkinsville, ga bats, and a quote for snakes, different houses, then off the Athens, ga snakes in a crawl space, has mice too. Then over to Covington, squirrels in the attic
by Chris Collender
Nov 03, 2022 09:32:16 am.

Was in Sharpsburg ga, squirrels are chewing threw the shingles to get into the attic, then off to Fayetteville ga, bats in the attic. Headed to Duluth ga, squirrels chewing threw the roof junctions and now in Atlanta ga, for rats
by Chris Collender
Oct 31, 2022 01:43:13 pm.

Went to Rome ga, squirrels for years, then off to Stone Mountain ga, previous customer new house, squirrels again. Headed to Bishop ga, guess for what, squirrels. Seems like theme
by Chris Collender
Oct 26, 2022 01:29:38 pm.

Back at in, was in McDonough ga for squirrels and presences of bats, off the Athens ga for squirrels in a metal roof, over to Gainesville ga, previous customer, we sealed his other house, has flyers in his new house, now headed to Atlanta
by Chris Collender
Oct 24, 2022 01:35:08 pm.

Another busy day, Conyers ga for birds, then to peachtree city ga, bats/rats , headed to Atlanta ga and then to Decatur. Good times
by Chris Collender
Oct 21, 2022 03:14:28 pm.

Beautiful day today, was in Bremen ga for bats, then off to Fairburn ga for squirrels, up to Atlanta ga for rats, headed to Brookhaven ga for another quote, not sure the animal just yet
by Chris Collender
Oct 11, 2022 12:57:50 pm.

Busy day, quoted rats in doraville, then Cummings, rats and squirrels, then headed to Covington, he has had issues for some time, squirrels with several chewed wires
by Chris Collender
Oct 04, 2022 12:55:50 pm.

I was in Big Canoe this morning, rats in the crawl space, then out to Douglasville for flyers in the attic, headed to Forest park for rats in a rental property
by Chris Collender
Sep 27, 2022 11:02:03 am.

Was in hiawassee for Bats, then Suches for rats, Suwannee for squirrels, and then Atlanta for rats again
by Chris Collender
Sep 22, 2022 12:56:25 pm.

Was in winterville this morning for mice, then to blairsvile for flyers, then Cummings ga for rats. Headed to Marietta for some bats, busy day
by Chris Collender
Sep 20, 2022 01:41:02 pm.

Atlanta job this morning, flyers in the attic, then headed to Decatur, rats in the crawl space
by Chris Collender
Sep 19, 2022 09:33:06 am.

Bats have been pretty busy this week, Atlanta to dunwoody, over to sandy springs, did a quote this morning for snakes in commerce ga, good times
by Chris Collender
Sep 15, 2022 10:09:54 am.

Was in Duluth this morning for bats, then off to watkinsville and Royston for u know, bats, now to Covington for rats
by Chris Collender
Aug 22, 2022 03:23:41 pm.

Yesterday, I was In peachtree city and then ellenwoood, for bats, then I drove lakemont and Cummings, snakes in the house.
by Chris Collender
Aug 16, 2022 07:43:26 am.

Snakes in the crawl space in carnesville ga, then off to Athens and conyers ga, bats are the attic. Now headed to villa rica for another wildlife quote
by Chris Collender
Aug 09, 2022 12:21:53 pm.

Busy day yesterday, was out in snellville for rats, then out to Bethlehem, Watkinsville and Athens all for bats
by Chris Collender
Aug 02, 2022 11:53:29 am.

Bats are flying high, was in Monroe twice for bats in the gables/house, then off to Kennesaw where the bats where in the freeze boards.
by Chris Collender
Jul 28, 2022 12:05:24 pm.

In Bishop ga, rats in a older home, next stop Athens ga, bats in the gables/ridge vents
by Chris Collender
Jul 19, 2022 09:31:22 am.

Busy day, bats in Hampton, then off to Greensboro ga, bats again, bats in loganville, and now off to squirrels in Buford
by Chris Collender
Jul 12, 2022 11:55:56 am.

A wildlife-removal crew from our North Georgia office is doing bat exclusion at a house in Madison today. Bat removal is accomplished by sealing the house so bats can't get back in after they leave to feed. We don't actively remove the bats. They remove themselves, and we lock them out.
by Webmaster
Jun 22, 2022 10:46:41 am.

Heading to a snake call in Griffin Ga.
by Jason Arruda
May 09, 2022 02:31:20 pm.

Bats and carpenter bees are flying , Hampton to Ellen, off to demorest, snakes in Hoschton.
by Chris Collender
May 05, 2022 08:49:43 am.

Bats and carpenter bees are in full effect, From Rome, ga to Hampton, ga, then off to Atlanta. Busy times
by Chris Collender
Apr 28, 2022 11:15:13 am.

Busy critter day today, went to locus grove for some bats, Riverdale to get some squirrels, several Atlanta stops, of course rats, then ended in Marietta, rats again
by Chris Collender
Apr 11, 2022 07:25:46 pm.

Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Cumming, Dacula, Doraville, Ellijay, Flowery Branch, Gainesville, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Roswell, Suwanee, Villa Rica, Winston, Woodstock, Young Harris, and everywhere in between.

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