Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.
Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.
We always pick up trapped animals within 24 hours -- usually sooner.
We accept Visa and Master Card
We accept Visa, Master Card, Checks, and Cash.
Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.
Yes! We are proud to be a BBB-Accredited Company with an A+ rating.
Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.
Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!
The standard warranty on residential repairs is 1 year. In general, warranties are renewable and transferable. A re-inspection may be required for renewal or transfer of a warranty.
No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.
Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.
Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Cumming, Dacula, Doraville, Ellijay, Flowery Branch, Gainesville, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Roswell, Suwanee, Villa Rica, Winston, Woodstock, Young Harris, and everywhere in between.
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