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Frequently Asked Questions

Do you work weekends?

Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.

What are the earliest and latest appointments available?

Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.

How quickly will a technician come to pick up trapped animals?

We always pick up trapped animals within 24 hours -- usually sooner.

Do you accept Credit Cards?

We accept Visa and Master Card

What forms of payment do you accept?

We accept Visa, Master Card, Checks, and Cash.

Do you accept commercial billings?

Yes.

Are you insured and licensed?

Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.

Are you members of the Better Business Bureau?

Yes! We are proud to be a BBB-Accredited Company with an A+ rating.

Are your employees screened?

Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.

How soon will my job be done?

Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!

What is the standard warranty on repairs?

The standard warranty on residential repairs is 1 year. In general, warranties are renewable and transferable. A re-inspection may be required for renewal or transfer of a warranty.

Do you offer discounts? (Seniors, military, etc.)

No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.

Do you pick up stray dogs or cats?

Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.

 

Reviews and Affiliations


Council on Alcohol and Drugs - Certified Drug-Free Workplace Trust DALE Certified Logo Better Business Bureau Accredited Business A+ Badge



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Video of Bats Sealed Out of a House in Blairsville, Georgia
by Webmaster
Jul 02, 2020 10:24:35 am.

One of our crews is replacing an old, rotted crawl space door to keep Norway rats out of a house in Colbert, Georgia. Once the rats are sealed out, we'll set traps to remove the rats that are already in the house.
by Webmaster
Jun 26, 2020 11:41:21 am.

Jason and Justin Deodorizing an Attic After Animal Removal
by Webmaster
Jun 24, 2020 10:10:29 am.

Video of Jason A Releasing an Opossum Removed from a House in Griffin, Georgia
by Webmaster
Jun 05, 2020 05:51:46 am.

Video of Serious Rat Damage at a Warehouse in Suwanee, Georgia
by Webmaster
Jun 04, 2020 10:54:35 am.

News: CDC Warns that COVID-19 Lockdowns are Making Rats and Mice More Desperate
by Webmaster
May 27, 2020 09:43:37 am.

A rat-control crew from our North Georgia office is on its was to seal Norway rats out of a brick house in Dalton, Georgia.
by Webmaster
May 18, 2020 10:34:55 am.

Video of Justin Sealing Rats and Mice Out of a Loading Dock
by Webmaster
Apr 30, 2020 10:02:16 am.

A team of bat-removal technicians is sealing the soffit of a house in Morgantown, Georgia to keep bats out of the attic.
by Webmaster
Apr 23, 2020 10:47:04 am.

Noises in your attic? We can help in certain case we can seal and remove animals from your home with no personal contact.
by Dean Scott
Apr 02, 2020 11:16:28 am.

From our family to yours we wish you good health and safety. During this uncertain time related to the Coronavirus (COVID-19) pandemic, we want to assure you as a approved business for essential Services. Rid-A-Critter remains open. Thanks
by Jason Arruda
Mar 27, 2020 03:07:31 pm.

We're busy removing bats from the attic of a house house in Canton, Georgia and sealing the roof to keep them out.
by Webmaster
Mar 27, 2020 10:59:23 am.

Here's Dan Humanely Removing Animals from a Glue Trap
by Webmaster
Mar 10, 2020 10:05:57 am.

This Video Shows How to Humanely Remove an Animal from a Glue Trap
by Webmaster
Mar 10, 2020 09:57:33 am.

Just enjoying this Georgia weather this weekend. At my parents house fishing and noticed the wildlife out here where they belong. They can become a nuisance though when they find their way inside your home. In that case give us a call.
by Jason Arruda
Mar 01, 2020 12:24:17 pm.

Well it’s North Ga today. Seeing clients in Buford, Gainesville, Blue Ridge, Blairsville and Hiawassee Ga.
by Jason Arruda
Feb 27, 2020 11:30:35 am.

Rainy days mean animals like to stay in. If you are hearing noises in your attic on this rainy day it could be more than rain.
by Dean Scott
Feb 13, 2020 09:27:56 am.

Going to Bainbridge Ga today for quotes for exclusions. Bats, rats and gray squirrels.
by Jason Arruda
Jan 23, 2020 11:05:03 am.

Excited to be at the Athens pest control conference this week. Let’s talk about wildlife and what services we provide to help.
by Jason Arruda
Jan 06, 2020 11:57:03 am.

New Blog Post: Happy New Year!
by Webmaster
Dec 31, 2019 11:39:15 am.

Want to put a stop to those pesky critters getting in your home for good? We can do that!!
by Jason Arruda
Dec 30, 2019 12:14:14 pm.

Heard it all. Squirrels in my attic, scratching noises in my attic, attic noises, animals partying in my attic, then there’s the crawlspace. Rats in my crawlspace, opossum in my crawlspace and there’s something dead in my crawlspace/attic.
by Jason Arruda
Dec 30, 2019 12:07:59 pm.

New Blog Post: Merry Christmas!
by Webmaster
Dec 24, 2019 11:07:00 am.

Just want to say. I’m so grateful for the relationships we have with the pest control companies in Georgia and Alabama and Tennessee. Thank you all for the referrals.
by Jason Arruda
Dec 19, 2019 01:01:20 pm.

Hope everyone had a great Thanksgiving. Squirrels are busy this season as usual. I’m headed south to take a look at a commercial job in Macon for Bats. Yep bats their still hanging around with us despite the cooler temps. Have a good day.
by Jason Arruda
Dec 05, 2019 10:27:19 am.

New Blog Post: What Software Do We Use to Maintain this Site?
by Webmaster
Dec 04, 2019 06:29:03 pm.

New Blog Post: Happy Thanksgiving!
by Webmaster
Nov 27, 2019 11:45:10 am.

Havoc in you attic. Call us
by Jason Arruda
Oct 10, 2019 02:29:13 pm.

Having a blast down here in Tifton Ga at the GPCA Fall Conference meeting new clients. Glad to be in great relationships with the pest control industry.
by Jason Arruda
Oct 10, 2019 10:45:32 am.

Been a busy day in South Georgia today with attic noises and scratching noises in walls. Squirrels are here.
by Jason Arruda
Sep 19, 2019 02:34:56 pm.

Squirrel calls are coming in. Is your home protected? Call us for a free quote today.
by Jason Arruda
Sep 04, 2019 12:40:03 pm.

Out seeing clients today in Birmingham, Anniston, Leeds and Center Point Alabama. Having issues with Nuisance animals in your home or business call us for a free quote.
by Jason Arruda
Aug 29, 2019 12:14:08 pm.

Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Cumming, Dacula, Doraville, Dunwoody, Ellijay, Flowery Branch, Gainesville, Kennesaw, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Roswell, Suwanee, Villa Rica, Winston, Woodstock, and everywhere in between.

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